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All concerns eradicated because of help ...

Story from nhs.uk

"All concerns eradicated because of help ..."

About: Queen Elizabeth Hospital (Gateshead)

What I liked

I had knee replacement in September 2011. From my initial visit to post operative visit I had excellent treatment. All staff from start to finish of my treatment(which was very successful) were very helpful and courteous. I only needed to stay in hospital 2 nights , my room was very clean and I was well lookd atfer. I have recommended Q E to others waiting for this procedure.

Many thank to everyone involved in my treatment.

What could be improved

I was so happy with everything I can't think of anything needing improvment

Anything else?

marks out of 100- 99.9

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Responses

Response from Queen Elizabeth Hospital 12 years ago
Queen Elizabeth Hospital

Submitted on 26/01/2012 at 09:15
Published on nhs.uk on 27/01/2012 at 04:00

Thank you for providing feedback on the Queen Elizabeth Hospital and our services and for recommending the hospital to others.

I am delighted that you had such a positive experience of our hospital and our staff. We really appreciate it when patients take the time to thank our staff and praise the excellent work they do, so I will ensure that our surgery and nursing teams are made aware of your comments.

Once again thank you for your feedback and positive comments.

Ian Renwick.

Chief Executive of Gateshead Health NHS Foundation Trust.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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