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"Lynfield Mount supported me when I needed it..."

About: Lynfield Mount Hospital

What I liked

Some of the staff were truly fantastic during my stay and I am so grateful to them for their understanding and support during some horrendous times. This does not go for all staff however who shouted a lot and did not have a great deal of patience.

Food was excellent and a bit ott really. They seemed to care more about patient food than patient mental health.

It was generally a clean and modern ward where everone had their own room.

Staff were very vigilant about potential threats I might pose to myself and I'm grateful they were so vigilant and stopped me from doing stupid stuff when I was down.The Nurses were generally good at keeping their weekly meetings up to date with patients.

They often had Wii sessions and other activities which were theraputic but to be honest the patients are left to rut unless they kick off. That seems to be the only way to get attention.

What could be improved

Communication is truly appaling at this place and for some reason some of the longer term patients have the staff running around after them and can do no wrong!

I agree with a previous statement

"Leave us alone and we'll leave you alone".

Weekly ward meetings were an urban myth and if you think you'll be told when your meetings are thin again! You'll be dragged out of your bed and told to go into the meeting.

Never knew who my nurse of the day was as they didn't bother/ couldn't be bothered to write it down.

Not what I thought a mental ward was going to be like. I thought there would be a lot of therapy going on like: CBT, DBT, art therapy etc but the only therapy that seemed to go on was the unity between many of the patients who were all unwell but able to support each other when staff were too busy or what ever.

Would I want to go back? Only to say hi to some of the staff who were caring and kind during my stay and went out of their way to help me.

Anything else?

Not enough therapy is going on in these places. These patients are ill! They do not need to be kept in front of the telly all day. There should be therapy every single day!!!

I also thinks patients should be on cleaning rotas or something so they don't forget what life in the real world is like. logo


Response from Bradford District Care Trust 9 years ago
Submitted on 30/03/2012 at 14:02
Published on Care Opinion at 15:40

We always welcome comments and opinions from service users whom experience any service provided by the Trust and we are grateful for feedback around some of your experiences. In turn , your comments will be sent on to the appropriate staff members to ensure they are considered to help us improve services. Thank you for your comments.

Response from Lynfield Mount Hospital 8 years ago
Lynfield Mount Hospital
Submitted on 10/06/2013 at 15:57
Published on on 06/01/2014 at 05:12

Thank you for these valuable constructive messages. It is very useful to hear about positive and negative experiences from our patients so we can then include them in feedback to staff. Recent changes to our care structure aim to improve our patient experience. Each patient will be allocated a Care Navigator who will be their main nurse guiding them through their stay and onward recovery at home. In a similar way, Consultants will provide continuity of care. By the end of this year, all our consultants will be based in the community and they shall work on to our wards, following their patients whilst they stay on our wards. We trust that will allow strong relationships to form between our patients and their Consultants, thus improving communication.A further element of these changes has been to increase the number of Occupational Therapist on our wards. These 10 staff now play a greater part in our staff teams. It is intended that in the future, therapy and recreational services will increase. Again, very grateful for you taking the time to share these thoughts.

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