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So friendly and compassionate

Posted By Maz s

"So friendly and compassionate"

About: Woodend Hospital / Radiology

(as the patient),

I was very anxious to have my repeat MRI scan and the staff I met put me at ease and were so friendly and compassionate. They were Estee and I am really sorry have forgot your name. (Apologies) you were both so kind and caring and made my experience so much easier and less stressful.  

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Responses

Response from Cameron Matthew, Divisional General Manager, Clinical Support Services Division, NHS Grampian 5 years ago
Cameron Matthew
Divisional General Manager, Clinical Support Services Division,
NHS Grampian

Submitted on 22/10/2018 at 08:11
Published on Care Opinion at 11:22

picture of Cameron Matthew

Dear Maz s,

Thank you for your feedback and kind words. I will share with the team so they might read your comments.

It is always very welcome when patients take the time to tell how the actions and approach of the staff makes such a difference to your experience.

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