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"NICU WRD"

About: The Royal London Hospital

I would like to know and this seems to happen on a number of occasions when in the NICU ward even though the sign reads no mobiles but some people answer their mobile phones in the ward nd re constantly on their mobiles but nurses/doctors do not say anything also some are able to have 3 or 4 people by the babies cot but other people are restricted to 2 persons or told to leave.

Their is also a family room for parents only but again some seem to fill it up with their extended family yet again not anything is said sometimes it is like a family gathering with food.

Their are signs up saying no praying yet on numerous occasions some are praying in the waiting area and family room.

If this is overlooked by staff then it should be fair across the board surely the rules are their to be adhered to by everybody

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Responses

Response from The Royal London Hospital 6 years ago
The Royal London Hospital
Submitted on 08/10/2018 at 15:41
Published on nhs.uk at 16:06


Thank you for taking time to contact us with feedback. We really appreciate your feedback as it helps us improve our services. We have forwarded your feedback to Neonatal ward management. If you are happy for ward managers to contact you directly to discuss your concerns please email our PALS department with your details - RLHPALS@bartshealth.nhs.uk

We look for ward to hearing from you.

Kind regards

Faith

PALS & Complaints

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