Text size

Theme

Language

"Trip to ward 21"

About: Victoria Hospital / Cardiology

(as the patient),

I had an angina attack closely followed by another one due to physical exertion.  My own doc referred me to Ward 21 Victoria Hospital, Kirkcaldy.    The staff there well  exceptional.   Quietly reassuring and friendly, taking nothing for granted, very professional.   

When I arrived Kirsty and Betty put me immediately at ease and without fuss showed me my room.   Where upon they quickly carried out all necessary procedures.  All the time reassuring, knowing that I was anxious just being there.

During my 24 hour stay I received the best of care from all staff, doctor cargill and his team, the day staff, night shift staff and cleaners.  All of whom were exceptional.

The hospital could do with better catering arrangements, ill people deserve good food.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jamie Gorman, Senior Charge Nurse, Ward 21 & 23, Emergency Care, NHS Fife 6 years ago
Jamie Gorman
Senior Charge Nurse, Ward 21 & 23, Emergency Care,
NHS Fife
Submitted on 03/10/2018 at 09:26
Published on Care Opinion at 10:39


picture of Jamie Gorman


Dear Dod,

Thank you for finding the time to write about your experience on ward 21. I'm sorry to read that you required admission to hospital with angina but it's really pleasing to read that you found the staff reassuring through their friendly and professional approach during your admission.

I will pass your story on to the nursing Staff, Dr Cargill and domestics especially Kirsty and Betty. We all wish you the best of health in the future.

I'm happy Dod if you want to give me a ring on 01592 729923 to discuss what it was about the catering arrangements that could be better as we are always looking to improve our service anyway we can. Thanks again for writing.

Take care

Jamie Gorman

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k