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I felt isolated

Posted By Sophielou

"I felt isolated"

About: New Cross Hospital / Maternity care

(as a service user),

Terrible experience of ward care as a health care professional. I was disgusted to say I work for NHS after experiencing a ward like this.

Midwives were rude and uncaring until my last day when I had a lovely midwife. I felt isolated and claustrophobic. It was 28 Deg outside, at the verge of passing out when I went for assistance to be told "don't sit there we keep notes there". As If I had a choice where I passed out?

I waited hours for paracetamol asking different midwife's ended up going to bed in pain and feeding my baby in pain. I could not wait to leave would not recommend!

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Responses

Response from The Royal Wolverhampton NHS Trust 6 years ago
The Royal Wolverhampton NHS Trust

Submitted on 27/09/2018 at 14:10
Published on Care Opinion at 16:38

Thank you very much for taking the time to post comments regarding your recent patient experience.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

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