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"Emergency admission for my granddaughter"

About: Lincoln County Hospital / Accident and emergency Lincoln County Hospital / Paediatrics

(as a parent/guardian),

My 3 year old granddaughter was admitted to the Rainforest ward after being diagnosed with Viral Induced Wheeze.  

My granddaughter was staying with me whilst her mummy was away. She became ill very quickly, within 30 minutes, and was struggling to breathe. The A&E department stabilised her before the Rainforest ward took over her care.

From the moment we arrived on the ward the experience was beyond reproach. Every member of staff introduced themselves not only to me but my granddaughter also. They involved her in everything that they needed to do. They certainly put her at ease and me also, a very distressed grandmother.

Nothing was too much trouble and everybody that cared for her was so friendly. I cannot thank everybody involved enough. Special thanks go to: Dr Amera and Nurse Virgil in A&E, Jenny, Mel, Chelsea and Beth, the nurses on the ward who cared for my granddaughter and the Doctors who sadly gave me their names but considering the situation I unfortunately can't remember.

Thank you all for making my granddaughter well again.  

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Responses

Response from Karen Hansord, Senior Sister, Accident and Emergency, United Lincolnshire Hospitals NHS Trust 5 years ago
Karen Hansord
Senior Sister, Accident and Emergency,
United Lincolnshire Hospitals NHS Trust
Submitted on 25/09/2018 at 13:22
Published on Care Opinion at 15:13


Dear Oppo

Thank you for taking the time to post these comments regarding your granddaughter's recent visit to A&E. I will share it with the individual staff you have mentioned.

It is always such a pleasure to be able to share the positive comments with the staff. I hope your granddaughter continues to make a good recovery.

Kind regards

Karen Hansord – A&E Sister

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Response from Sharon Birkin, Junior sister, Rainforest ward, United Lincolnshire Hospitals NHS Trust 5 years ago
Sharon Birkin
Junior sister, Rainforest ward,
United Lincolnshire Hospitals NHS Trust
Submitted on 12/10/2018 at 10:25
Published on Care Opinion at 11:20


Dear Oppo

Thank you for taking the time to share your story with us about your recent visit to our ward.

We are delighted to hear that you were well cared for and that your granddaughter has made a speedy recovery, sounds like she gave grandma quite a fright.

We look forward to sharing your story with the rest of the team.

Thank you once again.

Very best wishes

Laura Richmond and Sharon Birkin

Rainforest Ward

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