"Bookings and post operative care - Devizes Centre"

I have had earlier procedures (endoscopy) and have been entirely satisfied.

My husband had both his cataracts seen to and again was satisfied.

Clinically I cannot fault them.

Administration is another matter!.

After an entirely useful and efficient Outpatient appointment I was given a written appointment to have my first cataract removed. During the period upto this date, I received 4 phone calls offering to bring the date forward despite my having made it clear these were not suitable. I agreed to one change and was sent Confirmation of the booking, only for the whole process to begin again.

Eventually I received 4 letters of Confirmation, including the original agreed date!

Post operatively my concern was referred to Emmersons Green which involved a return call from the resident Opthalmic Surgeon, who offered me an appointment with her - I am still waiting for the promised call from her Secretary.

There is supposed to be a review of the Surgery within 3 weeks. People operated on at Devizes are not being seen for 9 plus because their Surgeon has left them.

This concerns me.