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Surgical assessment unit J25 (no drop down for it)

Story from nhs.uk

"Surgical assessment unit J25 (no drop down for it)"

About: St James's University Hospital

Immersive Reader

I was admitted via A&E for abdominal pain. After an X-ray I was given a litre of saline drip overnight and oramorph. In the morning the pain had dissipated and I was as sent for an ultrasound and discharged after being told I was dehydrated. A month later I am back with the same pain and the SAU registar asking why I hadn’t been referred to another dept as the scan done on the previous visit showed a large mass in my abdomen. I answered truthfully “I wasn’t told of a large mass”. This dept. needs to get its act together. I will be reporting this as a complaint once I am fit enough to do so.

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Responses

Response from Leeds Teaching Hospitals NHS Trust 6 years ago
Leeds Teaching Hospitals NHS Trust

Submitted on 06/12/2018 at 13:01
Published on Care Opinion at 13:07

Immersive Reader

Thank you for taking the time to write to us, please accept my sincere apologies for the delay in responding to your comments.

I am very sorry to read that you had such a distressing time whilst using our services, the level of care that you have described is not what we wish to offer.

I hope that your issues have now been addressed by the department and you have had a resolution to your concerns.

Please do not hesitate to contact the Trust’s Patient Advise and Liaison Service (PALS) to discuss the matters you have raised if you still feel you have concerns relating to your care.

Please call our Patient Advise and Liaison Service (PALS) on 0113 206 6261 or alternatively email patientexperience.leedsth@nhs.net

kind regards

Rosie

Senior Nurse

Patient Experience