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"All round excellent treatment"

About: Yeovil District Hospital / Accident and emergency

Up until November last year my health had been gradually deteriorating. I knew I had a fistula and thought that that was the source. For four years I had odd bouts of sickness, too. I was a frequent visitor to my GP both in my home town and then in Yeovil when I moved down. I also came to A and E when the pain became too great at the weekends.

I also began to loose weight and appetite. Eventually, I collapsed at work and was diagnosed as anaemic. Shortly after I visited A and E at Yeovil again and was seen by the on-call consultant who is a coleo-rectal specialist.

He listened to my history and said he thought that the fistula was only part of the problem and didn't allow me out but sent me to Ward 7 until more tests could be done. (I was given a bright orange set of pyjamas like I was a Guantanamo Bay inmate! At least I was noticeable!). Ward 7 staff were kindness personified despite me yelling in pain each time I used the lavatory and disrupting the other patient's sleep.

I particularly remember being given a midnight blood test by charming East European (Why can't I name names? it makes me praise by circumloquation) - I asked where she was from and she said 'Transylvania', reassuring that...

Ward 7 fed me up for a couple of weeks so that I would be strong enough for the operations which I was destined for.

At all times I was kept informed as to my condition, what was intended for me and how long things were likely to take. The original diagnosis of a fistula was extended after the various tests to include bladder stones and a gastric ulcer, just what the original consultation anticipated.

I first had a Hartmann procedure which has left me with a colostomy bag, which maybe reversed later, and then a laser stone destruction which has left me with a catheter, probably a fixture as my bladder seems to have seized up. My fault for not having the fistula fixed earlier.

I left just before Christmas, between the Hartmann and the bladder-stones, so I got to see the family for the first time in three years. I have since returned to work but am still under the care of Yeovil who I cannot praise enough for giving me my life back.

I have just organised my next visit via the lovely urology clinic office who have twice gone out of their way to fit me when I can make it to Yeovil.

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Responses

Response from Yeovil District Hospital 5 years ago
Yeovil District Hospital
Submitted on 14/09/2018 at 12:14
Published on nhs.uk at 13:06


Thank you so much for taking the trouble to write a review, expressing your thanks for the care and treatment you have received from the staff at Yeovil District Hospital. We always aim to provide the best possible care and treatment, but it is a great encouragement to know that this has been appreciated. I will ensure that your lovely feedback is shared with all of the staff involved.

Thank you again for your comments.

Kind regards

Charlotte

Patient Experience Team

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