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"My visit to Whipps Cross Hospital Acute Stone..."

About: Whipps Cross University Hospital / Urology

Welcoming smiles right from the hospital entrance.I experienced kindness from almost all the staff involved in my treatment, including the Porter and the CT scanning Room staff.

It was most satisfying to be treated by such dedicated health professionals who related to one as an individual with respect and dignity.I was in severe pains from renal stone.

What impressed me most was the time the doctors took to explain every step of investigation, results and appropriate treatment. They were patient, helpful and kind. My thanks go to four doctors in particular. They were all amazing.

The icing on the cake was my experience in the Acute Stone Clinic where one particular urology consultant. A calm, patient, humble and respectful professional. Her painstaking explanations, caring and professionalism provides healing effect.

I thank everyone for the wonderful experience.

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Responses

Response from Whipps Cross University Hospital 6 years ago
Whipps Cross University Hospital
Submitted on 11/09/2018 at 15:17
Published on nhs.uk at 16:06


Dear Catherine Ejumotan

Thank you for taking time to contact us with positive feedback. We are pleased that you were happy with the care provided and that your overall experience was positive. We will be sharing your feedback with the team and we are sure they will be pleased and encouraged with your feedback. It also makes us proud to be part of this wonderful team.

Kind regards

Faith

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