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"Total Knee Replacement"

About: Borders General Hospital / Trauma & orthopaedics (Ward 9)

(as the patient),

About two weeks ago, I had a total knee replacement in Borders General Hospital. From the surgeon and his theatre team, through the recovery and pain control team, the ward nurses and  the physios,   to the tea trolley teams and cleaners, I found everyone kind, caring and compassionate. Although most of the time working under a great deal of pressure, they managed to retain their humour and sense of fun, thus helping patients in their recovery. The food was good and varied, so all credit to the kitchen staff too.. MANY THANKS to all staff on Ward 9 for making a stay in hospital a pleasant experience.

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Responses

Response from Katie Morris, General Manager - Planned Care & Commissioning, NHS Borders 3 years ago
Katie Morris
General Manager - Planned Care & Commissioning,
NHS Borders
Submitted on 11/09/2018 at 11:08
Published on Care Opinion at 15:29


Dear lmelds,

Thank you for the positive feedback - delighted to hear how everyone was kind, caring and compassionate. I will be sure to pass this onto the team.

All the best for your recovery

Best wishes

Katie

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