What I liked
My partner was taken into A&E on New Years Day. Despite the long wait in A&E reception, which isnt their fault, and due to lack of staff/resources, I was so grateful to everyone for the care he received. From the reception staff, to cleaners, I found everyone to be exceptionally helpful, friendly, cheerful (even though they were working awful hours on New Year's Day !) and they could not do enough to help. Everyone was so lovely. He was treated with respect and looked after so well. Our minds were put at rest with the whole attitude of the hospital staff, so thank you.
What could be improved
I would make a comment about the car parking. It is excessively expensive, and does not need to be, due to the amount of visitors it receives. I only had £3 in my purse as I had to leave the house in a rush (to go with the ambulance) and the minimum you could put in the machine was £4. Luckily a kind visitor was just going and gave me his ticket to use for the remaining time left. Also the signage about where to park is not very good, and at the moment, the car park is like a building site.
About: Watford General Hospital Watford General Hospital Watford WD18 0HB
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