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"Bromley Contraceptive Services"

About: Bromley Healthcare / Contraception and reproductive health service

(as the patient),

Thanks for the lovely staff at the Bromley sexual health and contraceptive clinic at Beckenham Beacon.  

I was referred for a 'difficult coil' removal and re-fit.  Clio and Terri made me feel comfortable throughout.  They were kind, patient, had a sense of humour and despite a very busy clinic they were clear that they would take the time needed.  I completely trusted them and they talked through everything clearly.  I was expecting to be in pain after but everything was great and I think that was down to the expertise of the staff. 

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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare 3 years ago
Julie Miller
Patient Experience Lead,
Bromley Healthcare
Submitted on 23/08/2018 at 13:44
Published on Care Opinion at 14:56


Dear Rach576

Excellent thank you so much for this feedback.

I am delighted that even in a busy clinic the staff took their time to make you feel at ease,and that they earned your trust. I will of course ensure that the staff involved see your posting

Wishing you well

Julie

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