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"Minor Injuries"

About: Cannock Chase Hospital

Visited the minor injuries dept on Wednesday 8th August with my mum (maggie).

Mum had had a fall and her elbow area was bleeding and the skin ripped open. She was treated in a courteous manner, she was made to feel at ease and every procedure was explained to her.

She had to have stitches and the whole experience was pleasant.

The staff were knowledgeable, pleasant and well mannered.

Special thanks to two members of staff. This service should be used more often.

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Responses

Response from Yasmine Booth, Equality, Diversity, Inclusion and Engagement Officer, The Royal Wolverhampton NHS Trust 7 years ago
Yasmine Booth
Equality, Diversity, Inclusion and Engagement Officer,
The Royal Wolverhampton NHS Trust
Submitted on 29/08/2018 at 10:25
Published on Care Opinion at 11:40


Thank you very much for taking the time to post comments regarding your mum's recent patient experience.

I will share your comments with our staff and wish your mum well with her recovery.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

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