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"I cannot rate the staff or the facilities highly enough"

About: The Lanarkshire Beatson

(as the patient),

I was referred to Lanarkshire Beatson for an intensive course of radiotherapy treatment, which I have just completed.

The first morning I arrived, I was a bit apprehensive. However I was greeted warmly at reception, made familiar with the surroundings and then shown through to the treatment waiting area.

The whole place has a relaxing feel to it and there is a lovely garden to relax in during good weather.

The radiotherapy staff, nurse specialists and general nursing staff are all pleasant, caring, very professional and extremely well organised in everything they do.

Nothing is too much trouble and they constantly monitor each patient for any possible side effects or other concerns.

A comprehensive range of Complementary Therapies is also offered and can be booked free of charge at reception.

Altogether I cannot rate the staff or  the facilities highly enough.

Thanks to everyone for their care throughout my 'journey'.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 15/08/2018 at 09:00
Published on Care Opinion at 09:56


picture of Nicole McInally

Dear Sylvinthepark

Thanks for getting in touch.

It is lovely to read your comments about the staff and the facilities at the Lanarkshire Beatson. It is amazing the difference that the staff can make at this difficult and emotional time.

I hope you managed to make use of the complimentary therapies.

Take Care

Nicole

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