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"excellent"

About: University Hospital (Coventry)

What I liked

My son was treated in a&e on a saturday evening and then transferred to a surgical ward to wait for an operation the following morning. The staff in a&e were all excellent, including the cleaner! He was seen very quickly, then x-rayed and then informed of what treatment he would be having. From arriving in an ambulance to being on the ward the whole process took about 3 hours which i tought was very good. The staff on the ward were kind, helpful and proffesional at all times. His follow-up treatment has been excellent.

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Responses

Response from University Hospital (Coventry) 9 years ago
University Hospital (Coventry)
Submitted on 05/12/2011 at 16:24
Published on nhs.uk on 06/12/2011 at 04:01


Thank you for providing such positive feedback on all aspects of the care you received at the Trust. We are lucky to have such dedicated staff working here and I will be sure to pass your kind comments to all the teams involved.

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