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Respiratory care

Posted By herongz56

"Respiratory care"

About: Harrogate District Hospital / Respiratory medicine

(as a service user),

I couldn't believe how a respiratory nurse could make me feel a nuisance. My GP contacted the nurse as I was struggling with my Pulmonary Fibrosis, the initial contact was fine. The second contact was terrible and left me in tears. 

They asked why I had contacted them, when I hadn't it was my GP. They initially refused to see me, then amended it to say they would see me but at a different hospital to usual. I appreciate they are busy but their brusqueness was terrible.

I refused to attend. 

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Responses

Response from Communications and Marketing Manager, Harrogate and District NHS Foundation Trust 5 years ago
Harrogate and District NHS Foundation Trust

Submitted on 06/08/2018 at 10:47
Published on Care Opinion at 12:23

Hello - thank you for your comments, we're sorry to hear about your experience.

I've spoken with the service lead and we'd like to speak with you to understand your concerns and ensure you get the right care.

Please could you contact Terry Robinson, Respiratory Nurse Consultant, on (preferably) email at terry.robinson@hdft.nhs.uk or telephone on 01423 555320.

Thank you.

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