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"Good"

About: Pilgrim Hospital

What I liked

Prompt treatment and friendliness of staff

What could be improved

Waiting area for day care was not very welcoming, being cold and rather dark.

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 9 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 21/06/2012 at 21:10
Published on Care Opinion on 22/06/2012 at 11:01


picture of Jennie Negus

Thank you for taking the time to leave us your feedback; I am glad that your care was good. You will be pleased to hear that the day case unit at Pilgrim is currently having refurbishments completed and this includes the waiting area being integral to the unit. Although I hope you do not need to use our services again I am sure you would see a considerable difference.

Thank you again.

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