Made a serious complaint about one of the doctors. Received an acknowledgement stating that I would be contacted within 14 days. Still waiting after more than 5 weeks. Two requests for a reply have been totally ignored. Feel there is little alternative but to change surgeries after over 40 years.
"Does not follow its own complaints policy"
About: West Street Surgery West Street Surgery Dunstable LU6 1SF
Posted via nhs.uk
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