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Excellent Surgery

Story from nhs.uk

"Excellent Surgery"

About: University Health Centre

I have been a patient at Whitley Villa Surgery for approximately 80 years, so was concerned that the care may have deteriorated when the surgery was taken over by The University Health Centre. Instead we have a wider choice of facilities and the care remains very personal. In particular one Dr has been very kind and understanding and has really listened to my concerns and answered my questions clearly. I felt that I was in safe hands in the Dr's care. The other Dr has been very helpful too.

I feel very confident in the care provided by this surgery

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Responses

Response from University Health Centre 7 years ago
University Health Centre

Submitted on 26/10/2017 at 15:19
Published on nhs.uk on 30/07/2018 at 13:54

Dear Patient,

Thank you very much for taking the time to post your feedback about your experiences at the practice. Our number one priority is patient care and it is wonderful to read your comments as they reflect what we stand for as a practice and strive to deliver each and every day. Once again, your wonderful words are very much appreciated and have been shared with the whole team.

University Medical Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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