"Satisfied With Open Mind Counselling."

I started my counselling with the O.M. service in Leicester in January 2018 following an initial phone assessment in July 2017. I was told I was at the top of the list for an appointment in December 2017. A short delay followed before I received my first appointment because I was only available on certain specific days and times owing to work commitments.

I was treated with respect and dignity by my counsellor 'A' at all times. I suffer with Social Anxiety Disorder . I was taught various relaxation techniques and received EMDR for a couple of specific incidents that happened in my past.

Most of the appointments in the first few months were weekly which was good as it helped my counsellor and I to build up an adequate relationship.

I was offered a choice of venues to receive my counselling which was most helpful as I had to rely on public transport to get there.

My treatment finished in mid July. I made some progress in dealing with my issues though probably not as much as I had originally hoped. This is no reflection on my counsellor who worked hard for me, but unfortunately I suffered a major loss of confidence three quarters of the way through my treatment following a severe emotional upset at my place of work.

I think perhaps my counsellor would have liked to have made greater progress with me and was probably frustrated that despite trying everything open to her I was not able to respond to the treatment to a greater degree.

Despite this I would recommend this service to any one with mild to moderate mental health issues.

I pleased to be told though by 'A' at the conclusion of my last session that I could reapply for further therapy after 6 months.