This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

My accident

Posted By Charliepug

"My accident"

About: Aberdeen Royal Infirmary / Emergency Medicine Aberdeen Royal Infirmary / Orthopaedics Scottish Ambulance Service / Emergency Ambulance

(as a service user),

I was admitted to hospital in April after a serious accident in which I suffered several broken bones. I was in hospital a few weeks and the care I received was amazing. I would like to thank the ambulance service, A&E, wards 212 & 213, Physios and patient transport who took me to appts when I was home. Domestics and porters who do a great job. I am a member of staff and proud to be after seeing how everyone worked so well together. I’m on my feet again now and that is due to care I received. Thank you all so much.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andrew Baird, Senior Nurse, Site and Capacity, NHS Grampian 5 years ago
Andrew Baird
Senior Nurse, Site and Capacity,
NHS Grampian

Submitted on 27/07/2018 at 14:53
Published on Care Opinion at 14:55

Thank you very much for taking the time to respond on the care opinion website.

We will pass on your kind words to the ward staff, A&E, and Ambulance service.

We are always delighted to heard good news stories about well the wards have taken person centred approach to your care from the physio's, domestics, porters and nursing staff.

So glad to hear that you are back on your feet and for all your lovely comments about your care that you received. Hope you are well on the mend now.

Andrew Baird

Nurse Manager.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Alan Martin, Patient Experience Manager, Corporate Affairs and Engagement, Scottish Ambulance Service 5 years ago
Alan Martin
Patient Experience Manager, Corporate Affairs and Engagement,
Scottish Ambulance Service

Submitted on 01/08/2018 at 09:50
Published on Care Opinion at 11:51

picture of Alan Martin

Hi Charliepug,

It certainly sounds like you had a very traumatic time in April. If breaking one bone was not bad enough? Thank you so much for taking the time to share with us these kind words on CareOpinion. I am so glad that all the staff have made such a good impression. I am also glad to read that you are back on the go and I do hope that your rehabilitation is going smoothly.

Thank you again for your comments and I wish you all the very best.

Kind Regards

Alan

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k