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Care Opinion

What services do they offer?

Story from nhs.uk

"What services do they offer?"

About: St George's Hospital (Tooting) (London)

What could be improved

The staff will only see you if they consider your ailment to be a “medical emergency”. A request for ear syringing due to continuous headaches and sleepless nights does not enter this category. If they are unable to offer the simplest of medical attention, who knows what services they do offer.

The surgery was completely empty on a Sunday morning (at 9am). However, there are numerous medical staff on hand waiting to pass judgement on your medical emergency, but unable to help me.

If you do need medical assistance, I would advise you go to A&E.

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Responses

Response from St George's Hospital (Tooting) 12 years ago
St George's Hospital (Tooting)

Submitted on 25/11/2011 at 15:35
Published on nhs.uk on 26/11/2011 at 04:00

We were very sorry to learn of your concerns regarding the walk-in centre at St George’s Hospital. If you would like to receive a personal response to your concerns then please do not hesitate to contact our Patient Advice and Liaison Service (PALS): pals@stgeorges.nhs.uk or complaints and improvements department: complaints.compliments@stgeorges.nhs.uk.

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