This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Telephones at L&D

Posted By kixi

"Telephones at L&D"

About: Luton & Dunstable Hospital / Maternity

(as a service user),

I have been trying to contact two separate departments for two weeks and I cannot get through.

I feel like changing hospitals.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Luton & Dunstable Hospital 5 years ago
Luton & Dunstable Hospital

Submitted on 09/07/2018 at 15:19
Published on nhs.uk at 16:06

We are very concerned to hear that your experience has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given.

We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by kixi (a service user)

Thanks. I managed to get through to the Antenatal Clinic eventually, and got PALS to contact Ultrasound and they called me back. It's all sorted now but it wasn't pleasant.

Opinions
Next Response j
Previous Response k