"Gastroenterology Department, Royal London Hospital"

About: Barts Health NHS Trust Barts Health NHS Trust London E1 2ES

Posted via nhs.uk 6 years ago

I contacted the on-call gastroenterology registrar for urgent advice. The doctor listened to my concerns, reassured me and arranged tests for my complaint. She then took time to keep me informed by regular phone calls in the following weeks of the findings of my tests. She made a worrying couple of weeks a lot more bearable with her kindness and compassion. Thank you.

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Barts Health NHS Trust

Submitted on 05/07/2018 at 14:48

Published on nhs.uk at 15:07

Dear Fareeda
Thank you for taking time to contact us with feedback. We are very pleased to hear that you were happy with the advice given and that you found this reassuring. As we celebrate the NHS turning 70 today we are pleased that our staff are upholding the values of the NHS of "Working together for patients" and our Trust value of providing compassionate care. Thank you once again for your kind words which we would like to share with the member of staff. Please email us with your details - RLHpals@bartshealth.nhs.uk
Kind regards
Faith

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