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"North London Breast Screening."

About: Barnet Hospital / Breast surgery

(as a service user),

Had recall for further appointment.  Tried over 1 hour to find what was on the mammogram and gave up.   Later had a call from someone apologising saying something wrong with IT System.  

A dense area was on the mammogram and had an ultra sound biopsy that day.  When asked which hospital I wanted further treatment ie North Middlesex or Barnet.  I said Barnet would be more convenient.  However when I went for my appointment at Barnet (the dense area was cancer) I was told I would have to be operated at the Royal Free with further radiotherapy that would have to be done either at Royal Free or Mount Vernon which is miles away from my home.  Why didn't the nurse mention this at the beginner and I would have chosen North Middlesex.  I now have to travel on the tube for 4 weeks of radio therapy 5 times a week in a weak state.


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Responses

Response from Barnet Hospital 5 years ago
Barnet Hospital
Submitted on 05/07/2018 at 16:47
Published on nhs.uk at 17:07


Hello Keith1966

On the information within the review I am not able to offer any support or help. Can you please email me at richardchester@nhs.net

If you get in touch I hope I can find out more and link you in with the right staff.

With Kind Regards

Richard

Richard Chester - deputy director of patient experience

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