"How do I contact Physio Dept..Phone say to..."

Posted via nhs.uk 6 years ago

And computers down so given phone no..so phoned several times receptions to busy and told to go online srsp.nhs/uk/appointments only srsf comes up which I think is Salford royal hospital the form was for cancel and rebook.but filled form in and hoping for reply
how do you make appointment for 4 weeks time at the gateway walkden physio dept
would appreciate advise thankyou

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Walkden Gateway

Submitted on 10/07/2018 at 15:43

Published on nhs.uk at 16:06

Dear Anonymous
Thank you for taking the time to post your comments. We are so sorry to hear about your experience with trying to get hold of our team by telephone. We are disappointed as your experience does not reflect our Trust values, where we pride ourselves on our professionalism and communication skills.
To allow us to investigate this further, can I ask that you contact our Patient Advice and Liaison Service (PALS), on 0161 206 2003 or email them directly on pals@srft.nhs.uk with further details of the number you have been trying to call, so we can give you some answers.
Kind regards.

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