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"Patient experience in endoscopy unit excellent"

About: Newark Hospital

What I liked

Treated by a Consultant and her team in Endoscopy Suite. Extremely professional in every way and made feel at ease from start. Team spoke perfect English and explained everything in as much detail as needed..

Provided a drink and biscuit imediately after treatment.

Was even given a typed letter explaining what had been done and found immediately afterwards.

Patient experience - Excellent

This contrasts starkly with my horrendous experiences at Lincoln County hospital A & E with my mother in law last month..

My confidence with Newark and the the NHS is now restored.

What could be improved

Nothing

Anything else?

None

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Responses

Response from Newark Hospital 9 years ago
Newark Hospital
Submitted on 16/11/2011 at 11:15
Published on nhs.uk on 17/11/2011 at 04:01


Thank you for responding on the NHS Choices Website.

Your kind comments will be passed to the consultant and her team in the Endoscopy Suite and the Hospital Manager.

Thank you once again.

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