Why is the only way to get an appointment, to physically visit the surgery? Having been placed on hold for 25 mins & 32mins, I eventually had to await my husband to come home from work, as I cannot get to the surgery by myself.
This was on the 19/06/2018, and the earliest appointment available was 10/07/2018, three weeks later.
I find both these issues are unacceptable. How is a housebound person supposed to contact the surgery?
"Who answers the phones?"
About: Lister Medical Centre Lister Medical Centre Great Parndon CM18 7LU
Posted via nhs.uk
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