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The staff made a stressful experience bearable!

Story from nhs.uk

"The staff made a stressful experience bearable!"

About: Rochdale Infirmary

What I liked

The staff were lovely, I just wanted to say a big thank you for the care we received. Two nurses, in particular were brilliant and made a big difference to our experience at the hospital.

I was wasnt the patient (originally), but started to feel faint whilst I was there, they were both so kind and understanding making me feel much better with tea and toast.

My partner didnt want to be admitted and wanted to discharge himself against the doctors advice, if the staff nurse/sister hadnt have helped and took the time to talk to him then he wouldnt have stayed. Thank you!

They really made a stressful and worrying experience bearable!

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Responses

Response from Rochdale Infirmary 12 years ago
Rochdale Infirmary

Submitted on 20/10/2011 at 10:35
Published on nhs.uk on 21/10/2011 at 04:00

We are please to read your comments about the Urgent Care Centre at Rochdale and that you feel the staff were so helpful and supportive to both you and your partner.

Your feedback will be forwarded to the manager at the Centre for her attention and to share with the rest of her team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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