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My mother's visit to a Dermatology appointment.

Posted By gribble

"My mother's visit to a Dermatology appointment."

About: University Hospital Of Wales / Dermatology

(as a carer),

My mother, aged 100, had a Dermatology Multidisciplinary Team assessment. Everyone introduced themselves. She was given the time she needed to explain things. Everyone checked her understanding of what was being considered. She needed nursing care which was delivered sensitively.  

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Responses

Response from Jane Rowlands-Mellor, Lead Nurse Patient Experience, Patient Experience, Cardiff and Vale University Health Board 5 years ago
Jane Rowlands-Mellor
Lead Nurse Patient Experience, Patient Experience,
Cardiff and Vale University Health Board

Submitted on 21/06/2018 at 08:06
Published on Care Opinion at 10:50

Good morning,

Thank you ever so much for your kind post, I am really pleased to hear that your mum's experience was such a positive one.

I have shared your feedback with colleagues.

With kind regards,

Jane.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by gribble (a carer)

It was great to have so much expertise combined with kindness and care. Thanks to all, including those behind the scenes who help things to run smoothly.

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