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Care Opinion

Positive experience

Story from nhs.uk

"Positive experience"

About: Wood End Health Centre

Having bad experience with previous GP's surgery I moved to Woodend Medical Centre and all seems to be better.

Receptionists are nice and helpful over the phone, waiting time for non emergency GP appointment is about 2 weeks which is not out of ordinary for other surgeries.

I love the fact that they do walk in clinic and that you can call them in the morning and ask for same day appointment.

There is also out of hours surgery running in the evenings which is very convenient.

All in all I'm positively surprised after being let down by previous surgery.

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Responses

Response from Wood End Health Centre 5 years ago
Wood End Health Centre

Submitted on 27/11/2018 at 16:48
Published on nhs.uk at 18:06

Sorry for the delay in replying to your very positive comments. It is heartening to read positive feedback. We pride ourselves in trying to provide an a good and appropriate service to our patients. We continue to monitor our access to appointments and will endeavour to improve this service.

Thankyou

Mrs K Jenkins PM

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