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"Very fortunate to be cared for by Southend ..."

About: Southend Hospital

What I liked

They saved my life and, for where possible, kept me out of pain whilst doing . I found the nurses to be insanely busy, which may be why they did not have much time for conversation. Overall though, they saw me through a very difficult time and at no stage did they 'neglect' me.

My sincere thanks to all involved.

What could be improved

I would have liked more information, for instance: being told what drugs I was being given and why. It would also have been good to know more about my illness and the path it took.

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Responses

Response from Southend Hospital 9 years ago
Southend Hospital
Submitted on 31/05/2012 at 16:50
Published on nhs.uk on 01/06/2012 at 04:01


Many thanks for your kind comments. We appreciate that communication can always be improved and we endeavour to instil this into all our staff on a regular basis. We hope you have made a good recovery and wish you well for any future treatment.

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