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I am extremely happy & pleased

Posted By authenticsk56

"I am extremely happy & pleased"

About: Lakeside Unit

(as the patient),

In terms of my recent healthcare, I am extremely happy & pleased. In my deepest of thoughts I have expressions in mind to put across.

-Hygiene class and lesson taught to all patients on Mental Health unit Wards upon entry to the ward.

-Plenty of wordsearches. I believe it engages the patient's mind on a sphere of imagination.

-Dinner Time must be maintained in a highly ordered fashion.

-More time spent by the nurses to chat to patients who they identify as having the most problems with their twists and turns in mid.

-Finally, a special list of those patients kept in the nurses station that impressed the staff with mannerism and polite etiquette. 

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Responses

Response from Ajay Dhoopnarain, Service Manager, West London NHS Trust 5 years ago
Ajay Dhoopnarain
Service Manager,
West London NHS Trust

Submitted on 03/07/2018 at 15:14
Published on Care Opinion at 22:55

Dear Service User

Thank you for taking the time to offer a comprehensive feedback about your experience at Lakeside. I am pleased to learn that you were "happy" and "pleased" in relation to your recent care spell at Lakeside.

I have taken note of the suggestions made in your feedback and will pass them on to the team so that appropriate actions can be taken to address these issues.

Once again, thank you.

Kind regards

Ajay

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