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"5 months after gastric bypass"

About: St George's Hospital (Tooting) (London)

I had two assessment appointments (the first with a registrar and the second with a dietician) in June and July 2016. I was on the waiting list (with deteriorating health) until the end of January 2018, when I finally had my gastric bypass surgery. The whole process was very stressful - I didn't know, even on the day of my surgery, if it would actually go ahead, as staff kept telling me conflicting information. I had a very bad reaction to the anaesthetic (lost movement and all feeling in my arms and hands for 10 days) and was re-admitted to hospital with lots of pain, when I'd originally been discharged too early. There was basically no informative follow up post-op. I've relied on my own will-power and the internet for guidance. On the bright side, I've lost nearly 6 stones in 5 months with minimal exercise. Overall, I feel 95% of my success is down to me. However, despite it all, I'd absolutely recommend anyone who is suffering due to excess weight to seek out a referral for bariatric surgery - it's changed my life. But you'll need to be strong, be patient, inform yourself, and have low expectations of the hospital.

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Responses

Response from St George's Hospital (Tooting) 5 years ago
St George's Hospital (Tooting)
Submitted on 03/08/2018 at 12:23
Published on nhs.uk at 13:06


Dear Sir/Madam,

I am very sorry that we did not meet your expectations within our Bariatric Services.

We aim to provide a high standard of care and appreciate all feedback from our patients/families to assist the Trust in improving future services.

Should you wish to contact us and discuss your feedback further please ring the Trust's Patient Advice and Liaison Service on 0208 725 0776.

Thank you for taking the time provide us with your comments.

Yours sincerely

Elaine Bucknor

Patient Advice and Liaison Service Manager

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