"Amazing Ward Staff!!"

About: Perth Royal Infirmary / General Medicine

(as a relative),

My uncle was admitted to Ward 3 in Perth having become very unwell and diagnosed with a terminal illness. I was on holiday in New Zealand so could not visit and the staff always kept my father updated on my uncles condition. His friend was allowed to be involved in his care at his request and the ward staff looked after her as much as they did my uncle. Unfortunately I did not make it in time to say goodbye but having spoken to my uncles friend I feel reassured that he was well looked after in his final days. Thank you to all in ward 3 for taking such special care of him. You are a amazing team and we are lucky to have such an fantastic health service. I have been asked to pass on special thanks to some of the nurses and doctors who went above and beyond what I’m sure their job normally involves. Doctor Habicht and Beveridge, your care was impeccable. Head Nurse Rachel, and Nurses Caroline, Laura, Claire, Trisha, Lauren and Wendy, your love and devotion shown to your patients is something everyone should strive for. You are all angels in my eyes thank you.  

Responses

Response from Alison Moss, Feedback Manager, NHS Tayside nearly 2 years ago
Alison Moss
Feedback Manager,
NHS Tayside
Submitted on 27/06/2018 at 10:17
Published on Care Opinion at 11:50


Dear SL2018

Firstly, may I offer my condolences for your loss.

Thank you so much for taking the time to share your experience of the care your uncle received in the Royal Infirmary. This must be a very difficult period for you.

The whole team in Ward 3 is fully committed to providing the best care they possibly can and strive to do so in a way that is supportive and person centred.

Your feedback is truly uplifting and has been shared with the team. They very much appreciate that you recognise and value their efforts.

Kind regards

Brendan Forman

Head of Nursing

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