What I liked
I liked nothing about the Hospital. I found it dirty. The food for the patients inedible. The canteen food much the same. I found the care of the elderly dispicable. Patients left with their food in front of them, unable to feed themselves. Patients asking for more food, only to be told there wasn't any. No hand hygeine as set out by the NHS. When caring, and I use the term loosely, for patients who have C.Diff, you do not give them oral medication without thoroughly washing your hands, a pratice that is not followed. I would be interested to know what you PEAT inspection scores were the past 5 years.
Finaly, why do you not reply on line. Why keep refering people to contact PALS.
What could be improved
Everything;..........Maybe a change at the top of the tree would be advisable.
Words fail me regarding this Hospital.
If you have contractors in to do the cleaning, then I should review their contract.
On the entrance to each ward it states what cleaning takes place and when..........they should be prosecuted under the trades description act......Oh and filthy hand dryers in the public toilets
"Bad practice, bad hygeine facilities, disgusting..."
About: The Princess Royal Hospital (Telford) The Princess Royal Hospital (Telford) Telford TF1 6TF
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