What could be improved
I visited my relative in this hospital today (4/10/11) for the twelfth time in last month, The parking charges and lack of parking during visiting times has been an ongoing frustration.
I work in Ashington and have been rearranging my lunch hour to visit my relative. On several occasions it has taken so long to find a parking space that I only have 10 or 15 minutes left in which to visit.
The 80pence per hour charge at the non change giving machines seems like a cynical and underhand scam, designed to force must car park users to find the correct change or pay the 20pence surcharge for using one coin £1.
I visited the hospital this evening, spend 20 minutes looking for a space, went to the machine with the correct 80p change only to find that the parking costs had gone up 50% to £1.20 (if my maths is right) the only other money that I had was a 10 pound note, no shops or cafe were open at the hospital. I had to drive back into Ashington buy something to make the change, returned to car park , another 20 minutes trying to park - result twenty minutes visiting time spent in a ward with most of the other visitors also fuming about the car park charges.
I have not seen any signs or information about car park charges being increased, nor could I find anyone to complain to.
£1.20 another sneaky, nasty, devious way of conning extra money out of unsuspecting visitors
It wouldn't be so bad if the damned machines were set to give you a pro rata amount of parking time.
Funny; that all the visiting time in the hospital are 1 hour 30 minutes; but you are charged for 2 hours at £2.40 to park
About: Wansbeck Hospital Wansbeck Hospital Ashington NE63 9JJ
Posted via nhs.uk