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"Consultation with Rheumatology Consultant at..."

About: Basildon University Hospital / Rheumatology

I saw the rheumatology consultant at Orsett Hospital in February 2018 and following discussion with another consultant, I have decided to write a review.

The consultant at Orsett was uninterested in my condition and spent just a few minutes doing a few basic tests, glanced at the blood test results, talked over me and my husband and was totally uncaring and dismissive.

Having had consultations with other consultants about my condition, I could not believe how little time he spent on my consultation and having spoken to another consultant in the meantime, they were very annoyed that he dismissed the previous diagnosis that I had been given, within a few minutes and gave me another diagnosis that, to be honest, is nonsense.

He asked at the end of the appointment if it had been helpful and my husband told him it had not!.

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Responses

Response from Basildon University Hospital 6 years ago
Basildon University Hospital
Submitted on 21/06/2018 at 14:18
Published on nhs.uk at 15:06


Firstly may we apologise for the delay in posting a response on this site to your comments.

Your comments were forwarded to the senior team to address with staff in the rheumatology department.

We are sorry that you had cause to raise concerns about your wife's treatment at Orsett Hospital and would encourage you to contact our Patient Advice and Liaison Service (PALS) at pals@btuh.nhs.uk or on 01268 394440 if you would like to discuss your concerns further.

If you do make contact with PALS please can you state you had posted comments on the NHS Choices website.

Thank you.

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