"No support from crisis team"

About: Lincolnshire Partnership NHS Foundation Trust / Crisis resolution

(as a service user),

Upon feeling suicidal in the middle of the night and feeling that staying at home would put me at serious risk, I actually walked to the Peter Hodgkinson centre crisis team. I was ‘seen’ by someone through a gap in the window and told that they could do nothing to help me because i had been formally disharged from the crisis team that day. Although I explained to them that I didn't want to go to A&E as the noisy environment would have been too much for me. 

Overall, after they offered to drop me home but me refusing due to needing excercise to try to curb some of my suicidal thoughts, the outcome was me walking back home with no sort of provision of care offered by a ‘crisis’ team. I was left feeling very neglected and unworthy of being kept safe. Not a nice experience to go through.

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Responses

Response from Heather Hunt, Patient Experience Advisor, Lincolnshire Partnership NHS Foundation Trust 2 years ago
Heather Hunt
Patient Experience Advisor,
Lincolnshire Partnership NHS Foundation Trust
Submitted on 31/05/2018 at 13:11
Published on Care Opinion at 14:18


Thank you for your comments posted on NHS Choices following you attending the Peter Hodgkinson Centre.

I would like to extend a sincere apology on behalf of the team as your experience was not a good one, we do appreciate feedback and use it to improve our service. If you would like to discuss your experience further

please contact Lincoln Crisis Team on 01522573648.

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