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Poor service of Care - not a word this hospital...

Story from nhs.uk

"Poor service of Care - not a word this hospital..."

About: Basildon University Hospital

What I liked

nothing at all.

What could be improved

everything.

To treat a patient as a person.

Anything else?

rude people.

wrong dose of medication wrote up.

More about:
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Responses

Response from Basildon University Hospital 12 years ago
Basildon University Hospital

Submitted on 20/09/2011 at 14:31
Published on nhs.uk on 21/09/2011 at 04:00

We are sorry that you had a poor experience, but as you are not specific about what area of the Trust your comments relate to, it is not possible to investigate or send your comments on.

If you would like to provide this detail, please contact our Patient Advice and Liaison Service (PALS) on 01268 394440, who will try to resolve your issues and will pass your comments on to the senior manager responsible for the department you are referring to.

Patient Experience Team

Basildon and Thurrock University Hospitals NHS Foundation Trust

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