"Heartless"

I am writing this review because I see you get a response from the Medical Director and so far no one has responded to my concerns. On 9th April I saw a locum psychiatrist...this is the 6th Dr I have seen in a year and the 5th locum...I had not seen her before. It is impossible for any meaningful treatment or diagnosis to be achieved when you only ever see a Dr once and yet she stated that I had a diagnosis of EUPD which has never been given to me or explained to me. She asked if I accepted it and I said that, given that she had never met me before nor has any Dr seen me for more than 1 hour or taken a full history I said no. I took my husband with me to witness the appointment as I have had such negative experiences. We asked for support services...she could only offer the crisis team which, as the other reviewer noted, I have found completely unhelpful: 2 random people who you have never met turning up to your home....who sometimes don't come when they say they are going to...and say things like 'meet a friend for coffee' ......really? She recommended CAT and I agreed to try it...she said that she would make the referral and If we had not heard in 2 weeks to ring....we left it 4 weeks then my husband rang and was told that no referral had been made but the Dr was not there so they would get back to him by Tuesday (this was a Thursday..) Tuesday came and went with no communication so by Thursday he rang again....this time he spoke to a receptionist who was very apologetic but stated that neither the Dr or her secretary were there, there was no record of his previous phone call and still no referral had been made....she said she would email both the Dr and her secretary and took my mobile phone saying someone would contact me ASAP....it is now Tuesday and still nothing...

Lucky I have my husband to witness all this and mange the phone calls etc....

This is the service that I am supposed to TRUST to help me???

Never see the same Dr; when you see the crisis team its different people all the time; at all levels people say they will do something then don't; they don't even have the decency to communicate and explain...

And I know if it was me dealing with it alone it would probably be seen as my 'problem' that I am getting angry...

If you have to use this service take someone with you as a witness and support as being a patient here has just made things worse for me having to deal with all this...