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"Endoscopic nasal surgery 10.04.18"

About: Beaumont Hospital

On entering the hospital Has a NHS patient I was welcomed by a nice receptionist who treated me with respect when taking my details.

I was shown to my room on the ward by a member of staff . The Nurse and Hca came in and introduced themselves and I was admitted .

I was updated frequently with what was happening . The ENT surgeon and Anaesthetis was very informative on my care . I was treated with upmost dignity and respect from all staff in the anaesthetic room and instructions given at each step. After the operation I was in recovery and a lovely theatre assistant was caring for me.she had a great bedside manner to put you at ease. my care post op was brilliant very attentive. The food was very well presented and very tasty. The discharge did not take long and I had a follow up appointment booked. I cannot fault the whole experience . Thank you to all who looked after me you are all amazing at what you do.

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Responses

Response from Beaumont Hospital 5 years ago
Beaumont Hospital
Submitted on 26/07/2018 at 12:43
Published on nhs.uk at 13:06


Thank you for your positive comments about your recent experience at our hospital. This will be shared with all our staff to show that their contribution can make a difference.

We try very hard to ensure that everyone leaves our care feeling that they have been through a positive experience, at what can for some people be a very difficult and daunting time.

Your comments are most appreciated.

BMI The Beaumont Hospital

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