A number of times I myself have had to wait for a script to be reprinted. The last time an older gentleman ( in front of me )was told his prescription had been done but it could not be found, the receptionist said he should check at the other Chemists. He asked where Folkestone Ashford, The receptionist took the hint and phoned round the chemists in Hythe for him and found it at boots. He was then told when asked why it was there that one of the doctors must have sent it there. Notice not a small clerical error but a doctors error and they could not tell the doctors not to do it!!!. The older gentleman was on the brink of politely exploding when another member came down from upstairs and told him " anyway its all sorted no dramas." We were all shocked but not surprised.
"Receptionist attitude and pass the blame to..."
About: Oaklands Health Centre Oaklands Health Centre Hythe CT21 6BD
Posted via nhs.uk
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