The practice Manger will not deal with any complaints, the practice manager talks over you, and wonders why Patients and relatives get agitated. Their get out card is I refuse to talk to you you are getting aggressive and the NHS has no tolerance for aggressive behaviour and put the phone down.
"Rude"
About: Guildhall Street Surgery Guildhall Street Surgery Folkestone CT20 1EJ
Posted via nhs.uk
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