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"Frightening, I will never agree to be admitted to..."

About: University Hospital Of Hartlepool

What I liked

Admitted with SSRI withdrawal symptoms, which is when antidepressant medication is withdrawn and replace by a different acting drug, the treatment by the Doctors was magnificent and while they were not specialists in mental health they liased well with Consultants who did unerstand the syndrome and were quick to act, sadly due to ignorance of the symptoms several nurses on Ward 8 were unable and unwilling to act on the Doctors instructions

What could be improved

Genral nursing staff are in general ignorant of mental health issues and seemed totally unable to distinguish between patients suffering from withdrawal from a prescribed drug and withdrawal from illegal narcotics..the nurses on Ward 8 treated me like a drug addict and were cruelly unsupportive, they twice ignored me when I buzzed for help and took nearly an hour to supply me with medication the Doctor had instructed to give me immediatly, they also locked away the drugs I needed to modwrate my symptoms after I'd taken 35mg, according to my Mental Health team that usually treat me this is a safe dose and I could have had more to ease my symptoms, you cannot overdose on these drugs, the staff would not accept this

Anything else?

The staff on Ward 5 wdere excellent, Ward 8 however proved a harrowing experience, before admission I had weaned myself off alcohol and my depression was generally improving..I've now lost interest in life altogether, feel suicidal and have since being discharged drank 4 bottles of strong Cider to cope with the trauma of my mistreatment by Ward 8 staff, this has badly affected my trust in the NHS logo


Response from University Hospital Of Hartlepool 10 years ago
University Hospital Of Hartlepool
Submitted on 19/09/2011 at 10:16
Published on on 20/09/2011 at 04:00

We are very sorry to hear that you were unhappy with your care at the University Hospital of Hartlepool and we'd very much appreciate the opportunity to discuss your concerns. Please get in touch with our patient advice and liaison service 01429 522874 or 0800 0153031. Thank you for taking the time to leave your comments on NHS Choices.

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