Having been referred way back in December 2017 by my optician, I never expected that I'd have to wait until March 2018 to be assessed by medical staff, then sent a letter telling me I was eligible for the 12 week Treatment Time Guarantee which offered an admission date for treatment by early June 2018, then on a call in May 2018, by me to the cataract referral office in Hairmyres to see what is happening, they told me that this is purely a Scottish Government guarantee and a June operation was not going to happen. They tell me it's more than likely that it will be 24 weeks, from March, which is going to be sometime at the end of August 2018, and even then it will first be for pre-assessment before the operation,so could be into September.
We're talking nearly 10 months after initial referral by my optician, and all the time my eyesight is getting worse.
The promised guarantee states - we should offer you an admission date for treatment on or before - they should, but they didn't.
This is not healthcare at its best.
I've been a cardiac patient in Hairmyres recently and experienced the best care I could have ever asked for in the cardiac unit and rehab, and I'm sure the opthalmology staff are similarly professional and caring, it's the management who I think need to act on this problem and offer Hairmyres patients a far better service, and stop sending patients letters with unachievable promises of treatment.
"Waiting time for cataract procedure"
About: University Hospital Hairmyres / Ophthalmology University Hospital Hairmyres Ophthalmology G75 8RG
Posted by Glasgow (as ),
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