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Care Opinion

Disgraceful.

Story from nhs.uk

"Disgraceful."

About: St George's Hospital (Tooting) (London)

What could be improved

The "treatment" and attitude of the nurse I saw was a joke making my visit a complete waste of time. I would not go back under any circumstances.

It makes me sick being treated so badly considering the taxes I pay to keep the NHS going.

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Responses

Response from St George's Hospital (Tooting) 12 years ago
St George's Hospital (Tooting)

Submitted on 05/09/2011 at 16:42
Published on nhs.uk on 06/09/2011 at 04:00

We were very sorry to learn of your concerns following your visit to the walk-in centre at St George’s Hospital. This is certainly not the level of service and care that we strive to provide for our patients. If you would like to receive a personal response to your concerns then please do not hesitate to contact our Patient Advice and Liaison Service (PALS): pals@stgeorges.nhs.uk or complaints and improvements department: complaints.compliments@stgeorges.nhs.uk. We hope to serve you better in the future should you return to the department.

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