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"First class care"

About: University Hospital Hairmyres / Emergency Department

(as the patient),

Arrived at Hairmyres A& E  East Kilbride at 11pm with heart palpitations and was seen very quickly. I was there until 5 am having various procedures carried out.  

I would like to thank everyone involved for the first class care received by all and the way they made me feel relaxed in what was a stressful time for me.  

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Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 7 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 04/05/2018 at 14:36
Published on Care Opinion at 16:23


picture of Lise Axford

Dear TJC

Thank you for taking the time to share your recent experience. It is good to hear that you felt well cared for during such a stressful event. I will share your comments with the wider team as it is important for staff to learn from all feedback.

I hope that you are recovering well. Thank you again for your comments.

Best wishes

Lise

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